Tel: 01964 545454

Privacy Policy

Data protection

Thank you for your interest in our website. The protection of your privacy is very important to us. In accordance with the basic EU data protection regulation, we will inform you in detail below about how we handle your data.

General notes on data protection

Personal data is only collected, used and passed on by Bankside Patterson if this is permitted by law or if you demonstrably agree.

Personal data is data with which you can be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this is performed.

We adhere to the principles for the processing of personal data in accordance with Art. 5 GDPR. Your data is processed on the basis of legality, processing in good faith and transparency:

  • for specified, clear and legitimate purposes;
  • for purposes of processing, limited to a necessary minimum (“data minimisation”);
  • factually correct and, if necessary, up to date;
  • only as long as necessary for the purposes for which it was processed and;
  • including an appropriate guarantee for security of personal data.

If we use external service providers to perform our business processes, they receive data to the necessary extent in accordance with Art. 28 GDPR. Please understand that we do not disclose the individual service providers without a given reason. However, your claims for data protection rights are comprehensively guaranteed in accordance with the specifications of order processing.

General information on IT security

Bankside Patterson takes extensive precautions to ensure the security of your personal data. We follow ISO/IEC 27001 and have established technical and organisational measures to protect your data from loss of integrity, availability and confidentiality.

For further information on the processing of your personal data, please refer to the respective privacy policy.

Bankside Patterson
Status: 01.09.2021

Information pursuant to Art. 13 GDPR for website visitors

When you use this website, various personal data is collected. As operators of this website, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. Please note, however, that data transferal over the internet (e.g. when communicating via email) can present security vulnerabilities. Complete protection of data from access from third parties is not possible.

Person responsible

The responsible data processing company on this website is:
Bankside Patterson
Catwick Lane
Brandesburton
Driffield
East Yorkshire
YO25 8RW

Telephone Number: 01964 545454
E-Mail: sales@bankside-patterson.co.uk

Scope of data collection on our website

We collect your data when you provide us with it. This can, for example, be data which you enter in a contact form. Other data is collected automatically when visiting the website through our IT systems. This is, in particular, technical data (e.g. internet browser, operating system or time a page is viewed). This data is collected automatically as soon as you access our website.

Purpose and legal basis of the processing of personal data

Data processing based on your consent (Art. 6 Par. 1 lit. a GDPR)

Provided that you have given us your consent to the processing of your personal data for specific purposes (e.g. to receive personalised advertising or for identification), the processing on this basis is legal. Consent granted can be revoked at any time. This also applies to the revocation of declarations of consent that you have given us before the validity of the GDPR from 25 May 2018. The revocation of the consent is for the future and does not affect the legality of the data processed up to the revocation.

Data processing for legitimate interest (Art. 6 Par. 1 lit. f GDPR)

We process your data in a permissible manner to safeguard our legitimate interests. This includes the use of your personal data to:

  • also inform you about our products and services;
  • carry out measures for the improvement and development of services and products to be able to offer you a customised approach and optimised services;
  • legal claims and for defence in legal disputes;
  • investigate or prevent crimes;
  • use your data anonymously for analysis purposes.

If we wish to process your personal data for a purpose not previously mentioned, we will inform you in advance in the context of the legal provisions.

Data processing for the purpose of contract initiation and settlement (Art. 6 Par. 1 lit. b GDPR)

Any further personal data, such as your name, address, telephone number or email address, are not collected when you visit the website, unless you provide this information voluntarily, e.g. to receive a contract offer. Your details are stored to process and carry out your enquiry.

Recipient of the data/disclosure of the data/third countries

Your data may be passed on to our technical support service providers (e.g. website support providers) for the purpose of providing this website and for the previously mentioned purposes, which we have carefully selected and with which we have entered into a order processing contract. Your data is otherwise only passed on to other third parties and to third countries, provided that this is explicitly stated in this privacy policy or we are legally obliged to do so.

Retention period of the data

We store your personal data for the above-mentioned purposes. Your data is initially processed from the time of collection, provided that you or a third party provides us with it. We will delete your personal data that you have provided us with when the contractual relationship with you ceases or when you revoke your consent and all reciprocal claims are met and there is no other statutory retention or legal justification for storage.
Google Analytics makes use of the possibility to limit the storage period for your data to 26 months.

Rights of those affected/your rights

Any person concerned has the right to:

  • information pursuant to Art. 15 GDPR;
  • correction pursuant to Art. 16 GDPR;
  • deletion pursuant to Art. 17 GDPR;
  • restriction of processing pursuant to Art. 18 GDPR as well as;
  • to data portability pursuant to Art. 20 GDPR and;
  • to object to the processing in the context of the statutory requirements pursuant to Art. 21 GDPR.

The restrictions in accordance with §§ 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right of access to the data and the right of erasure of this data.

Right to object

If the data processing is on the basis of Art. 6 Par. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation. If you object, we will no longer process your personal information unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims (objection pursuant to Art. 21 Par. 1 GDPR).

Revocation right of consent

If you have given us separate consent for data processing, you can revoke this consent at any time in accordance with Art. 7 Par. 3 GDPR. Such a revocation does not affect the legality of the processing up to the time of the revocation of consent.

Right to object to data collection in special cases and direct advertising (Art. 21 GDPR)

If we process your personal data for the purpose of direct advertising, you can object to this processing in accordance with Art. 21 Par. 2 and 3 GDPR. If you object, your personal data will no longer be processed for direct marketing purposes.

Right to appeal to the responsible supervisory authority

If you believe that the processing of your personal data violates the regulations of the GDPR, you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR.

Contact person for data protection

For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and for revocation of granted consents, please contact sales@bankside-patterson.co.uk or use the contact details above.
You can revoke consent at any time in whole or in part. Please send your revocation by email to sales@bankside-patterson.co.uk or to our address.

Analysis tools of third-party providers

When visiting our website, your surfing behaviour can be statistically evaluated. This is done in particular with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

Cookies

Cookies are small text files that are copied onto your computer and stored by your browser. Cookies are used to make our services more user-friendly and secure. Most of the cookies we use are so-called session cookies, which are automatically deleted once you leave our site. Other cookies remain stored on your device until you delete them. These cookies help us to recognise your browser upon your next visit. You can configure your browser so that you are informed about the use of cookies and decide whether to accept them individually or to exclude cookies in certain cases or in general. Not accepting cookies can restrict the functionality of our website. Cookies that are required to carry out the electronic communication process or provide certain functions that you wish to use are stored on the basis of Art. 6 Par. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically correct and optimised provision of its services.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically sends us. These include:

  • browser type and version;
  • operating system used;
  • referrer URL;
  • host name of the accessing computer;
  • time of the server enquiry;
  • IP adress.

This data is not merged with other data sources. This data is collected on the basis of Art. 6 Par. 1 lit. f GDPR. The website operator has a legitimate interest in presenting in a technically correct manner and in optimising its website – the server log files must be collected for this purpose.

Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable website usage to be analysed. The information generated by the cookie about your use of this website is usually sent to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 Par. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its website and advertising.

IP anonymisation

We have activated the function IP Anonymisation on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other states that are part of the agreement on the European Economic Area prior to transferral to the USA. The full IP address is only sent to a Google server in the USA and truncated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other services relating to the usage of the website and the internet to the website operator. The IP address sent by your browser in the context of Google Analytics is not merged with other Google data.

Objection to data collection

You can prevent the storage of all cookies by setting your browser software accordingly. Please note, however, that in this case, you may not be able to use all features of this website or others to their full extent.You can also prevent the data generated by the cookie and relating to your usage of the website (including your IP address) being transferred by Google and prevent this data from being processed by Google, by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. We also offer you the option to opt out of the collection of your website usage data for this website by clicking on the following link: Opt out of the collection of data by Google Analytics for this website. In this case, a special opt-out cookie will be set to prevent the future collection of your usage data when you visit this website.

Order processing

We have concluded a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the feature “demographic features” by Google Analytics. As a result, reports can be produced that contain information on the age, gender and interests of the site visitors. This data originates from interest-based advertising from Google and from third-party visitor data. This data cannot be associated with a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection".

Storage period

Data saved by Google at a user and event level, which are associated with cookies, user recognition (e.g. user IDs) or promotional IDs (e.g. DoubleClick cookies or Android advertising IDs) will be anonymised after 26 months or deleted. Details can be found under the following link: https://support.google.com/analytics/answer/7667196

Google Tag Manager

Google Tag Manager is a solution from Google Inc. that enables marketers to manage website tags via a single interface. The tool tag manager itself, which implements the tags, is a cookie-less domain and does not collect any personal data. The tool releases other tags, which may collect data. Google Tag Manager does not access this data. If disabled at a domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.